r4777 Privacy Policy

Introduction

r4777 ("we", "our", "platform") provides a trusted online betting and casino service for users in Bangladesh. This privacy policy ("policy") tells you what information we collect when you use the r4777.cam website, how we use it, and how we keep it secure. By using this platform, you confirm that you have read and agreed to the terms of this policy. If you do not agree with any term of this policy, please refrain from using the platform.

Key Definitions

• Personal Information: Any information that can directly or indirectly identify you — such as your name, email address, phone number, date of birth, and so on.
• User: Any person, registered or unregistered, who uses the r4777 platform and its services.
• Cookie: Small data files stored in your browser or device that help improve your experience.
• Processing: Any operation performed on personal information — collection, storage, modification, transmission, or deletion.
• Third Party: Any person, company, or entity other than r4777.

Registration and Account Information

When you open an account with r4777, we may collect the following information:

• Full name (in Bengali or English)
• Email address
• Date of birth (for age verification — the service is available only to those aged 21 and above)
• Preferred currency (BDT / Taka)
• Password (stored in encrypted form — never stored in plain readable form)

Identity Verification Information

As part of the KYC (Know Your Customer) process required under financial regulatory standards, we may collect the following documents or information:

• National ID (NID) or passport copy
• Proof of address documents (utility bill, bank statement, etc.)
• Proof of ownership of payment method — applicable for bKash, Nagad, Rocket, Upay, or bank accounts

This information is used solely for identity verification and financial security purposes. It is not shared with third parties for any marketing purpose.

Financial Transaction Information

During deposits and withdrawals we collect:

• Transaction amount and time
• Payment method type (bKash, Nagad, Rocket, Upay, bank transfer)
• Payment reference number
• Transaction history and balance-related information

The minimum deposit is ৳200 and the minimum withdrawal is ৳800. All transaction data is kept secure through SSL encryption.

Automatically Collected Information

When you browse our platform, some technical information may be collected automatically:

• IP address and geographic location (country level only)
• Browser type, version, and operating system
• Device type (mobile, tablet, or desktop)
• Pages visited and time spent
• Referral URL (the site you came from)
• Cookie data and session ID

Primary Use

r4777 uses your personal information mainly for the following purposes:

• Creating and managing your account
• Processing and verifying financial transactions
• Confirming age verification (21+)
• Protecting your identity and preventing fraudulent activity
• Resolving technical issues on the platform and making improvements
• Providing 24/7 customer support

Communication and Notifications

Using the contact information you provide, we:

• Send transaction confirmation messages
• Notify you of security alerts
• Send important account-related notifications
• Inform you of promotional offers and bonuses with your consent

You may opt out of promotional communications at any time by emailing [email protected].

Responsible Gaming Monitoring

r4777 is deeply committed to responsible gambling. To this end, we may analyse your gaming activity in order to:

• Identify patterns of excessive play
• Help you set voluntary limits when needed
• Provide timely support if there is a risk of gambling addiction

For more details, visit our Responsible Gaming page.

Types of Cookies and Their Use

We use the following types of cookies:

• Essential Cookies: Required for the platform to function correctly — login sessions, security tokens, and so on. These cannot be disabled.
• Functionality Cookies: Remember your preferences and settings — language selection, display preferences, and so on.
• Analytics Cookies: Used to understand which pages are viewed most, so we can improve the service.
• Security Cookies: Help prevent fraudulent login attempts and cyber attacks.

Cookie Controls

You can delete cookies or disable non-essential cookies at any time through your browser settings. Please note, however, that disabling certain cookies may limit platform functionality and some services may not work correctly.

Who We Share Information With

r4777 does not sell your personal information or transfer it to third parties for marketing purposes. Information may be shared in a limited way in the following cases:

• Payment Processors: With bKash, Nagad, Rocket, Upay, and relevant banks — solely to complete transactions.
• Identity Verification Services: With trusted verification partners to complete the KYC process.
• Legal Authorities: In response to a court order or government legal obligation.
• Technology Service Providers: For hosting, cloud storage, and analytics services — they operate under strict confidentiality agreements.

International Data Transfers

Our servers and service providers may be located in various countries. Wherever data is transferred, we ensure that appropriate protections are maintained in line with applicable international data protection standards. Sensitive information is always transmitted using encryption.

Technical Safeguards

To keep your information secure, r4777 takes the following technical measures:

• Using SSL/TLS encryption for all data transmission
• Storing passwords through a one-way hashing algorithm
• Conducting regular security audits and vulnerability testing
• Keeping firewalls and intrusion detection systems active
• Controlling and logging access to sensitive databases
• Offering Two-Factor Authentication

Organisational Safeguards

Beyond technical measures, we also ensure data protection at the organisational level:

• Only staff who need access can view personal information (least-privilege principle)
• All staff have signed confidentiality agreements
• Regular staff training and awareness programmes are conducted
• A rapid response plan is in place for data breach incidents

Data Retention Period

We retain your personal information for as long as necessary. In general:

• Active account data — for the entire duration the account remains open
• Financial transaction data — for the period required by legal obligations
• KYC documents — for the period required by regulatory rules
• After account closure — for the minimum period needed to meet applicable legal obligations

After the designated period, data is securely deleted or anonymised.

Right to Access and Correct Information

As a user of r4777, you have the following rights:

• Right to Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances.
• Right to Restrict Processing: The right to limit the processing of certain data to specific purposes.
• Right to Object: The right to object to marketing communications or profiling.
• Right to Data Portability: The right to receive your data in a structured format in certain circumstances.

How to Exercise Your Rights

To exercise any of the above rights, email [email protected] and clearly state your request. We are committed to responding to your request within a reasonable time. Additional information may be requested to verify your identity.

Please note that in some cases we may not be able to fulfil every request due to legal obligations or legitimate business interests. In such cases, we will inform you with an explanation.

Age Restriction

r4777's services are for individuals aged 21 and above only. We do not intentionally collect personal information from anyone under the age of 21. If we become aware that a minor is using our platform or has provided information, we will immediately close the relevant account and delete the collected data.

If a parent or legal guardian believes their child is using our platform, please contact us at [email protected].

Changes to the Privacy Policy

r4777 may update this privacy policy from time to time. For any significant changes, we will:

• Post a clear notice of the changes on the website
• Update the "Last Updated" date at the beginning of the policy
• Send a notification email to registered users where necessary

Continuing to use the platform after changes have been made means you agree to the new policy. We therefore recommend visiting this page regularly.